Alliance Bank Transaction Authorisation Code (TAC)

You will be prompted for a TAC when making selected online transactions, including funds transfer, bills payment and change of personal details. The TAC is a unique 8-alphanumeric security code which is sent via SMS to your registered mobile phone number.

How to register for TAC?
Existing allianceonline PERSONAL users must first complete the following steps to start using TAC.

Step 1: Register the mobile phone number in which the TAC is to be sent to.
1. Visit any Alliance Bank ATM machine.
2. Insert your Alliance Bank ATM card and select language.
3. Select "Other Services".
4. Select "More Services".
5. Select "Internet Banking Handphone Registration".
6. Enter mobile phone number.
7. Upon successful registration, the message "Transaction Accepted" will be displayed.

Step 2: Register Q&A (Questions and Answers) at allianceonline PERSONAL. This will prompt you at random when performing a transaction that requires TAC. As a security precaution, please memorise the answers to these questions.
1. Login to allianceonline PERSONAL.
2. On the landing page, click on the "here" link to register your questions and answers.
3. Register 5 answers to the list of questions.
4. Click "Submit".
5. Confirm the 5 answers on the next screen. A TAC will be sent to your mobile phone (as registered under Step 1).
6. Key in the SMS TAC and click "Submit".
7. You will be redirected to allianceonline PERSONAL login page upon successful registration.

Steps to register for TAC if you have not signed up allianceonline PERSONAL:
New allianceonline PERSONAL users must complete the following four steps for an Internet banking account and TAC registration.

Step 1: Register T-PIN.
1. Visit any Alliance Bank ATM machine.
2. Insert your Alliance Bank ATM card and select language.
3. Select "Other Services".
4. Select "More Services".
5. Select "Internet Banking Registration".
6. Enter your 6-digit Internet PIN.
7. Confirm your 6-digit Internet PIN.
8. Upon successful registration, the message "Your T-PIN has been successfully created" will be displayed.
9. Take your ATM card and proceed to Step 2.

Step 2: Register the mobile phone number in which the TAC is to be sent to.
1. Insert your Alliance Bank ATM card again and select language.
2. Select "Other Services".
3. Select "More Services".
4. Select "Internet Banking Handphone Registration".
5. Enter mobile phone number.
6. Upon successful registration, the message "Transaction Accepted" will be displayed.
7. Take your ATM card and proceed to Step 3. 

Step 3: Activate your allianceonline PERSONAL account.
1. Log on to "www.alliancebank.com.my", click on 'First Time Login'
2. Enter your ATM card number and the 6-digit Internet PIN (as registered under Step 1).
3. Create your Login Name and Password.
4. You will be redirected to allianceonline PERSONAL login page upon successful registration. 

Step 4: Register Q&A (Questions and Answers). This will prompt you at random when performing a transaction that requires TAC. As a security measure, please memorise the answers to these questions.
1. Login to allianceonline PERSONAL.
2. On the landing page, click on the "here" link to register your questions and answers.
3. Register 5 answers to the list of questions.
4. Click "Submit".
5. Confirm the 5 answers on the next screen. A TAC will be sent to your mobile phone (as registered under Step 2).
6. Key in the SMS TAC and click "Submit".
7. You will be redirected to allianceonline PERSONAL login page upon successful registration.

Perform transactions that require TAC
For transactions that require TAC, you must be authenticated via the Personal Questions and Answers (Q&A) and TAC. The following steps summarise the transaction flow: 

Step 1: Upon confirming on the transaction, click on "Request TAC"
Step 2: You will be prompted with a random Personal Question for the Answer previously registered (Q&A).
Step 3: Upon successful Q&A verification, a TAC will be sent to your mobile phone number via SMS.
Step 4: Enter the TAC and click on "Confirm".
Step 5: Upon successful TAC verification, the transaction will be successful.

How to change the mobile phone number for TAC?
Customers who have previously registered a mobile phone number for TAC and wish to change to a new mobile phone number need to follow this as a guide to re-register a new mobile phone number.

Visit any Alliance Bank ATM machine.
1. Insert your Alliance Bank ATM card and select language.
2. Select Other Services.
3. Select More Services.
4. Select "Internet Banking Handphone Registration".
5. Enter mobile phone number.
6. Upon successful registration, the message "Transaction Accepted" will be displayed.